General Questions
What services do you offer?
We offer flower delivery, garden care, landscaping, plant maintenance, workshops, and custom floral designs.
How can I place an order?
You can place an order through our website, by phone, or by contacting our support team.
Do you provide same-day delivery?
Yes, we offer same-day delivery for selected locations depending on product availability.
Can I customize my flower arrangement?
Absolutely! You can choose colors, styles, flower types, and add personal notes for custom designs.
What areas do you serve?
We serve nearby local areas and selected regions. You can check service availability during checkout.
Returns & Exchanges
What is your return policy?
We accept returns for damaged, incorrect, or unsatisfactory products within 24 hours of delivery.
Can I exchange a product?
Yes, exchanges are available for eligible items if requested within the return window.
What items cannot be returned?
Fresh flowers, plants, and customized arrangements cannot be returned unless damaged on arrival.
How do I request a return or exchange?
Contact our support team with your order number and photos of the issue.
Do I need to return the original packaging?
Yes, items must be returned in original packaging for smooth processing.
Shipping
What shipping options do you offer?
We offer standard delivery, express delivery, and same-day delivery in selected locations.
Do you provide same-day delivery?
Yes, same-day delivery is available for selected products and areas if ordered before the cutoff time.
How much does shipping cost?
Shipping rates depend on your location and delivery type. Costs are shown at checkout.
How long will my order take to arrive?
Most orders are delivered within 1–3 days. Same-day and express options arrive faster.
Do you deliver outside the city?
Yes, we deliver to nearby towns and selected regional areas. Availability appears during checkout.
Express Shipping
Select express delivery at checkout for faster service in available areas. Delivery times and charges will be clearly mentioned before order confirmation.
Get in Touch
7515 Carriage Court, Coachella, CA, 92236 USA
Monday to Friday: 9am to 8pm
misslyn@wpdruggy.com
